Privacy Policy

Last Updated: 10th March, 2026

1. Introduction

Welcome to Puffin-Along Boat Trips.

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://puffinalong.scot) or use our services.

It also explains your privacy rights and how the law protects you.

2. Data Controller

Puffin-Along Boat Trips is the data controller responsible for your personal data.

Contact details:

  • Company name: Puffin-Along Boat Trips Ltd
  • Address: Pier Road, Gairloch Harbour, Wester Ross, United Kingdom, IV21 2BQ
  • Email: admin@puffinalong.scot
  • Phone: +44(0)75 628 61116

3. Personal Data We Collect

We may collect, use, store, and transfer different kinds of personal data, including:

Identity Data

  • Name

Contact Details

  • Email Address
  • Phone Number

Technical Data

  • IP address
  • Browser type and version
  • Time zone setting
  • Operating system and platform

Usage Data

  • Information about how you use our website, products, and services

Marketing and Communications Data

  • Preferences for receiving marketing communications

We do not intentionally collect data from children under 16 without parental consent.

4. How We Collect Your Data

We collect your data through:

Direct Interactions

  • Contact us
  • Purchase products or services

Automated Technologies

  • Cookies
  • Server logs
  • Analytics tools

Third Parties

  • Payment processors
  • Analytics providers

5. Legal Basis for Processing

Under the GDPR, we must have a legal basis to process your personal data.

We rely on:

  • Consent – when you opt in to marketing or cookies
  • Legal obligation – to comply with laws
  • Legitimate interests – to improve our services and security

6. How We Use Your Data

We use your personal data to:

  • Provide and maintain our services
  • Process payments and transactions
  • Communicate with you
  • Improve our website and services
  • Comply with legal obligations
  • Send marketing communications (if you consent)

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Operate the website
  • Analyse website traffic

You can control cookies through your browser settings.

For more information see our cookie policy.

8. Sharing Your Data

We may share personal data with:

  • Service providers (hosting, analytics, payments)
  • Professional advisers (lawyers, auditors)
  • Regulatory authorities when required by law

All third parties are required to respect the security of your personal data and treat it according to the law.

9. International Transfers

If we transfer personal data outside the UK/EEA, we ensure a similar degree of protection by using:

  • Adequacy decisions
  • Standard Contractual Clauses (SCCs)
  • Other approved safeguards

10. Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

  • Encryption
  • Access controls
  • Secure hosting environments

11. Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

12. Your Data Protection Rights

Under the GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data (“right to be forgotten”)
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent at any time

To exercise these rights, contact: admin@puffinalong.scot.

13. Complaints

If you believe we have not handled your personal data correctly, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK or your local data protection authority.

Website: https://ico.org.uk

14. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the updated revision date.

15. Contact Us

If you have questions about this Privacy Policy or how we handle your data:

  • Company name: Puffin-Along Boat Trips Ltd
  • Address: Pier Road, Gairloch Harbour, Wester Ross, United Kingdom, IV21 2BQ
  • Email: admin@puffinalong.scot
  • Phone: +44(0)75 628 61116